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Personal Security

Simple Steps to Keep Your Finances Safe Protect yourself from fraud and identity theft with smart habits and secure banking tools. Report Suspicious Activity

Personal Security

Simple Steps to Keep Your Finances Safe Protect yourself from fraud and identity theft with smart habits and secure banking tools. Report Suspicious Activity

Set Up Alerts through Online Banking

Set Up Alerts

Report Lost Card

800.736.2189

Contact Support

800.837.6584
man using smartphone with concerned look

Red Flags
You can’t swipe past these red flags.

Be cautious of messages that:

  • Create urgency or fear
  • Request sensitive information
  • Mimic your bank’s branding
  • Request immediate action
  • Make ‘too good to be true’ investment promises

Account Protection
Bank Smart. Spend Secure.

Build daily habits that lock down your accounts before fraud has a chance.

  • Use strong, unique passwords
  • Enable biometrics
  • Avoid public Wi-Fi for banking
  • Always log out on shared devices
fingerprint with dollar sign

Bank Smart Toolkit
Protect What Matters, Day to Day.

Protect Your Debit & Credit Cards

Protect Your Debit & Credit Cards

  • Monitor transactions regularly
  • Set up real-time alerts
  • Never share card details or PIN
  • Report lost or stolen cards immediately
Bank Safely Online & On Mobile

Bank Safely Online & On Mobile

  • Download apps from trusted sources only
  • Keep devices updated
  • Avoid suspicious links or pop-ups
  • Use biometric login when available
Protect Your Identity

Protect Your Identity

DO
  • Shred sensitive documents
  • Monitor your credit regularly
  • Secure your mail
  • Monitor account statements
  • Enable account alerts
DON'T
  • Click unknown emails, texts, or attachments
  • Share your PIN with anyone — even family
  • Share one-time passwords (OTP)
  • Share sensitive information

If You Suspect Fraud
Six Steps to Take, Right Now.

Contact us immediately

Call 800.837.6584 and report the suspicious activity to our fraud team.

Lock or unlock your debit card

Open Card Management in Online Banking or the ANBTX app to freeze your card.

File a report

Submit an identity theft report at IdentityTheft.gov to start a recovery plan.

File a police report

If your identity, money, or property is at risk, file a report with your local police department.

Monitor activity closely

Log in to Digital Banking to review recent transactions and set up alerts.

Report cybercrimes to the FBI

Submit scams and online fraud directly to the FBI's Internet Crime Complaint Center.
Report Fraud Now - 800.837.6584